Talk: Building communities – The hierarchy of bad actors, reply guys, and keyboard warriors

Developing a practice of strong moderation and culture is essential for community growth and strong bonds. In this talk, we’ll go over the hierarchy of internet and IRL trolls, what they look like, and how to keep the community as a whole and yourself safe. You’ll discover actionable insights and explore real-life use cases on the impacts of moderation, how culture is reinforced in micro-interactions, WTF to do when faced with a keyboard warrior, and why it’s almost never enough to have just a code of conduct. Oh! And we’ll go over how to make the case for investing time in moderation and culture to your boss, too. 😉

Event Timeslots (1)

Build & Scale Stage
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Erin Staples | Developer Relations & Community Expert

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